📄 Frequently Asked Questions (FAQ)

Last Updated: March 2025

1. What is PackWoods X Runtz?

PackWoods X Runtz is a premium cannabis brand offering high-quality disposable vapes, exotic strains, and wraps. We pride ourselves on delivering lab-tested, authentic products with discreet and secure shipping.

2. Are your products lab-tested?

✅ Yes! All of our products are third-party lab tested for purity, potency, and safety. Lab results are available upon request or listed on each product page where applicable.

3. Do you ship worldwide?

🌍 Yes, we offer worldwide shipping! However, it is your responsibility to ensure that cannabis-related products are legal in your country or state before ordering.

4. How long does shipping take?

📦 Shipping Times:

• Domestic Orders: 3–7 business days
• International Orders: 7–21 business days (depending on customs processing)

➡️ Note: Delays may occur due to customs in certain countries.

5. Is my order safe and discreet?

✅ Yes. We use discreet packaging with no branding or labels indicating cannabis products. Your privacy and security are our priority.

6. What payment methods do you accept?

💳 We accept:

• Visa
• MasterCard
• Bitcoin (and other cryptocurrencies)

🔒 Enjoy a 10% discount on all orders paid via crypto!

7. How do I track my order?

📬 Once your order ships, you will receive an email confirmation with your tracking number.
If you don’t receive it, contact us at sales@packwoodsxruntz.cc.

8. What if my order is lost or seized by customs?

⚠️ We are not responsible for orders seized by customs or lost during shipping.
Please make sure that cannabis-related products are legal in your area before ordering.

9. Do you offer refunds or exchanges?

🔄 Due to the nature of our products, all sales are final.
However, if you receive a damaged or incorrect item, contact us within 7 days of delivery, and we’ll do our best to resolve it.

10. Is there an age restriction to order?

🚫 Yes. You must be 21 years or older (or the legal age in your location) to purchase from PackWoods X Runtz.

11. Can I get bulk or wholesale pricing?

💼 Yes! We offer bulk and wholesale pricing for qualified buyers.
Please contact us at sales@packwoodsxruntz.cc with your inquiry, and our team will get back to you.

12. How do I contact customer support?

📧 You can reach us at sales@packwoodsxruntz.cc
Our support team typically responds within 24–48 hours.